August 01, 2023 MOV Pass Registration Opens Today
PARKERSBURG, W.V., August 1, 2023 – Starting today, drivers may create MOV Pass accounts to prepare for all-electronic tolling on Memorial Bridge in Parkersburg. There are three ways to create a MOV Pass account:
Online (fastest, most convenient method):
Visit the self-serve portal at mymovpass.com. There, drivers can:
- Create an account
- Enter all required information
- Select payment options
- Prepay the account
After account information is verified, Parkersburg Bridge Partners will mail MOV Pass stickers to the address provided.
In person (only way to redeem toll tickets for credit):
Visit the temporary Parkersburg Bridge Partners Customer Service Center at 2001 Garfield Avenue, Parkersburg, WV 26101 (current hours here). A member of the customer service team will assist with:
- Creating accounts
- Selecting payment options
- Prepaying accounts with a starting balance
- Applying credits to accounts for previously purchased toll tickets (available in person only until 12/31/2023, tickets must be submitted all at once)
- Providing instructions for online account access
Customers will walk out the door with MOV Pass(es) in hand.
By phone:
Call 855-643-4389, 10am-7pm, to speak directly with a customer service representative who will assist with:
- Creating accounts
- Selecting payment options
- Prepaying accounts a starting balance
- Providing instructions for online account access
- Answering any questions
MOV Pass stickers will be mailed to customers.
Commercial vehicles will be welcome on Memorial Bridge: businesses and commercial carriers are encouraged to reach out to Jon Wallace for personalized services at [email protected] or (681) 217-0086.
When creating an account, drivers will need:
- Valid vehicle registration for each vehicle requesting a MOV Pass showing make, model, color, and license plate
- Credit/debit card or ACH information
- Valid photo ID (in person only)
- Previously purchased toll tickets to receive MOV Pass credit – must submit tickets all at once (in person only)
Why create a MOV Pass account:
The MOV Pass (or any other funded transponder account within the E-ZPass network) guarantees paying the lowest roll rate for each vehicle class. MOV Pass is required for those choosing the $30/month unlimited payment option.
Without a transponder (either MOV Pass or other within the E-ZPass network), vehicle owners will be charged the higher Pay-by-Plate rate (which includes administrative fees) and receive an invoice by mail.
Toll rates, toll ticket credit program details, and answers to FAQs are available at parkersburgbridgepartners.com.