MOV Pass Registration Opens Today

August 01, 2023 MOV Pass Registration Opens Today

PARKERSBURG, W.V., August 1, 2023 – Starting today, drivers may create MOV Pass accounts to prepare for all-electronic tolling on Memorial Bridge in Parkersburg. There are three ways to create a MOV Pass account:

Online (fastest, most convenient method):

Visit the self-serve portal at mymovpass.com. There, drivers can:

• Create an account
• Enter all required information
• Select payment options
• Prepay the account

After account information is verified, Parkersburg Bridge Partners will mail MOV Pass stickers to the address provided.

In person (only way to redeem toll tickets for credit):

Visit the temporary Parkersburg Bridge Partners Customer Service Center at 2001 Garfield Avenue, Parkersburg, WV 26101 (current hours here). A member of the customer service team will assist with:

• Creating accounts
• Selecting payment options
• Prepaying accounts with a starting balance
• Applying credits to accounts for previously purchased toll tickets (available in person only until 12/31/2023, tickets must be submitted all at once)
• Providing instructions for online account access

Customers will walk out the door with MOV Pass(es) in hand.

By phone:

Call 855-643-4389, 10am-7pm, to speak directly with a customer service representative who will assist with:

• Creating accounts
• Selecting payment options
• Prepaying accounts a starting balance
• Providing instructions for online account access
• Answering any questions

MOV Pass stickers will be mailed to customers.

Commercial vehicles will be welcome on Memorial Bridge: businesses and commercial carriers are encouraged to reach out to Jon Wallace for personalized services at [email protected] or (681) 217-0086.

When creating an account, drivers will need:

• Valid vehicle registration for each vehicle requesting a MOV Pass showing make, model, color, and license plate
• Credit/debit card or ACH information
• Valid photo ID (in person only)
• Previously purchased toll tickets to receive MOV Pass credit – must submit tickets all at once (in person only)

Why create a MOV Pass account:

The MOV Pass (or any other funded transponder account within the E-ZPass network) guarantees paying the lowest roll rate for each vehicle class. MOV Pass is required for those choosing the $30/month unlimited payment option.

Without a transponder (either MOV Pass or other within the E-ZPass network), vehicle owners will be charged the higher Pay-by-Plate rate (which includes administrative fees) and receive an invoice by mail.

Toll rates, toll ticket credit program details, and answers to FAQs are available at parkersburgbridgepartners.com.